Google Workspace uses a pooled storage system, meaning that storage is shared across users in your organization, making it easier to manage and allocate storage across your organization. Pooled storage can be used for Google Workspace services, such as Google Drive, shared drives, Gmail, Google Chat, and Google Photos.
Your total storage amount depends on your subscription and how many licenses are in your subscription. This number is the maximum amount of storage all of your users combined can use, also known as the “Organization storage limit”. To learn more about this limit, see What are the Drive storage and file size limits? or, for Google Workspace for Education customers, see Understand storage availability and usage.
Admins should consider setting storage limits for individuals to more effectively manage storage across their organization.
New storage tools, customers can quickly and easily:
If users exceed their storage quota, they can be blocked from creating Google Docs, Sheets, and Slides, among other service degradations. If your user goes over storage limits:
Note: Users over storage quota can still sign in to and access their Google Workspace account and view and download files. Buy more seats